Shipping policy

New Zealand Shipping 

New Zealand orders will be sent from 4 Buckingham Street, Arrowtown, New Zealand or a third party logistics center.

Free NZ wide shipping on all orders over $30NZD

Handling time 1-2 Business Days

Freight Time 1-3 Business Days (Non Rural) 

Shipping Cost $3.99NZD

United States (Mainland) Shipping

Orders will be sent by FBA (Fulfilment by Amazon).

Free on orders over $50 USD.

Handling time 1-2 Business Days.

Freight Time 2-7 Business Days (Non Rural) 

Shipping Cost $4.99USD 0-1kg, $7.99USD 1-2kg

United States (Alaska & Hawaii) Shipping

Orders will be sent by FBA (Fulfilment by Amazon).

Free on orders over $100 USD

Handling time 1-2 Business Days

Freight Time 2-10 Business Days (Non Rural) 

Shipping Cost $7.99USD 0-1kg, $9.99USD 1-2kg, 2-4kg $12.99USD

Other international orders will open up in due time. 

Please contact us if you would like honey sent outside of USA and New Zealand.

Rural, Alaska & Hawaii

Please allow 1-3 additional days for delivery.

Damages

Please see our Refund & Return Policy.

In a nut shell, if your item arrives broken please contact your courier first before contacting us directly. Our couriers have insurances in place to replace items damaged in shipping.